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Comment on Bharatmatrimony.com by Raj

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  1. Rating 1Rating 1Rating 1Rating 1Rating 1 Bharatmatrimony.com February 20th, 2009 at 11:05 PM By Raj | #1

    They are extremely unprofessional and unscrupulous. Before joining the website, they had a watch which they were offering as a promotion. They promised us that the watch would be delivered to our home within a week of us making our payment. However the watch never got to us. We called to remind that after about a month. They promised that it would be taken care of and apologized. Yet again, no watch was delivered. We called again to remind them; however, to no avail. It’s been 6 months now, and they still have not delivered the watch. When they realized that our membership was expiring in a few days, they called us to renew it.

    When we mentioned about the watch, they said that if we renew our membership, they would send someone home with the watch at the time of renewal! It is nothing short of blackmail and extremely cheap and unethical on the part of Bharatmatrimony.com. For us, it is absolutely not the question of a simple watch - it’s the question of unethical and unscrupulous practices on the part of Bharatmatrimony.com.

    Their customer service is horrible as well. If you require something, in regards to questions about your profile, membership, etc. (once you have already paid, that is), they are absolutely not responsive and ignore any help you may need. However they are extra sweet and polite at the time of taking membership - that is, before you have paid your money. I would strongly recommend other matrimonial websites over these guys. Stay away...it’s almost like a bad omen to go with Bhartmatrimony.com. It’s definitely not worth it.

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