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Member Comments on eChemistry.com

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  1. Rating 1Rating 1Rating 1Rating 1Rating 1 eChemistry.com March 4th, 2010 at 09:51 AM By Bill | USA | #1
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    eChemistry.com

    After spending 2 hours and 20 minutes answering the myriad of questions they found "no matches" only one near miss in Ireland. Too bad I don't live even close to Ireland. Then when I try to cancel and remove all my information from their website the link doesn't work. Thank god I didn't spend any money on this site. Don't get caught...stay away.

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  2. Rating 1Rating 1Rating 1Rating 1Rating 1 eChemistry.com July 28th, 2009 at 04:52 PM By Jim | #2
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    eChemistry.com

    The personality profile seemed to be an accurate depiction of me. The profile glowed with compliments, but I haven't had a match yet! I joined in May 2009. Customer service is non-existent with this outfit.

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  3. Rating 1Rating 1Rating 1Rating 1Rating 1 eChemistry.com July 2nd, 2009 at 04:33 PM By Annie | #3
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    eChemistry.com

    I have tried several times to take the personality test and log into the site to try it, but I consistently get error messages. I have emailed customer service for help, but no one ever responds. Their matching system sounds intriguing, but I guess I will never know since it's impossible to log in.

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  4. Rating 1Rating 1Rating 1Rating 1Rating 1 eChemistry.com February 7th, 2009 at 11:20 AM By Veronica Adams | #4
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    eChemistry.com

    I'm amazed at how bad their customer service is. It's as if they have a staff of three.

    I put up a profile, but had some specific questions before I paid them. The best rate requires six months pre-pay. So, I wanted to know their cancellation policy if I'm not happy with the match quality, along with a couple of other things I wanted to know.

    I've gotten several "auto-replies" that said if my question hasn't been answered, to respond to the message. I have, each time. Or, that someone will call me, and what's the best number. That was over a week ago. And now, they say that if I'm not getting the answers I need, to call their 800 number.

    I've gotten messages of interest from a few men, but I can't even get a reply from echemistry about hiding my profile until when/if I pay them - so these guys may think I'm blowing them off.

    And if that's how they treat a serious prospect - it doesn't look very promising to me as far as the rest of their service.

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