Member Comments on Meetic UK

All the comments about the horrors of Meetic are true and I'm sorry I learned about them too late. I paid a month's membership, used it for 3 weeks and then all of a sudden I could not access my account, at first I got a standard reply from customer service that I should request a reminder of my password bla-bla-bla as if I was an idiot, but when I complained a second time i got this response:

"Thank you for your email regarding being unable to log into your account.

Firstly, I would like to apologize for the exceptionally long delay in answering your enquiry.

I am sorry to hear that you are unable to log into your account. However, after taking a look at your account 'xxx', I can confirm that your profile has been deactivated by our site police, as our monitoring team has established that your account was not in accordance with our general Terms & Conditions.

Our team has therefore been forced to close your account without warning and you are not entitled to a refund of any fees paid."

Which is complete nonsense and it is clear now that it is a scam. People, don't let yourself get fooled by these scammers, there are a lot of dating sites out there!

I paid Meetic December 2010 the 3rd and today (the 7th) I'm still out. I try to phone the green number and the answer was that I must check the number at the bottom of web page. But it is the same! I'm not really interested to phone them (that appears very difficult) but to have the facilities that I've paid for. Vitodumas

To Linda, Go to your bank and cancel your account, then open another. This seems to be the only means of cancelling automatic renewal. A Foreigner. @Linda

I am trying to cancel automatic payment in Meetic. Can meetic make an automatic charge if I payed by Paypal for a 6 month membership? Thank you. Linda

I see you all had terrible experiences, but I have to say I have met my lovely husband on Meetic, neither of us had any problems cancelling the services and we are obviously very satisfied customers, without Meetic we would not have the wonderful life we and our families are now enjoying. It was amazing, they matched us up to a T, we even share the same birthday, we are soul-mates and were in love from day one, the first time I spoke to my husband on the phone I knew I was going to marry him, this was four years ago and we will be married three years next March( on the 21st which is also our ... birthday). It is a real fairy tell story, I recommend internet dating to anyone, who wants to find love, what are the chances of finding Mr. Right in the Pub ?

I needed to leave the site and had no problem at all. I rung the required number and my membership was cancelled and my profile taken off I thought it good service. Thank you Meetic.

Shock horror, is what I feel reading these comments as I'm having the same experience! I joined for free this site in June and forgot about it, then looked at it again, there was a special offer in my in box for £4.99 for the month, I took it. The very next day I couldn't log on again like others said it says cannot recognise username password. This site is a total scam and there are legal ways to get it shut down, I will investigate on Monday with my solicitor. I then created several other sites to see if maybe it was my computer, and one by one this happened again in 24 hours. Like most of you I tried in vain to reach a customer service person, the site is rigged to send you around in circles!! I think maybe of the people on the site are genuine but some don't realise they are being scammed. I'm very concerned about the payment situation and not being able to cancel. I'm going to try and get my fiver back but most importantly stop any payment at my bank ahead of time! Keep you posted on all fronts. I did get contacted by some very nice guys who were paying members but I think they ' meetic' delete content on private emails as it was weird no one contacted me on my private email.

Meetic.com is a bad dating site. There is no way to remove a profile, no customer services online, I can only view a profile once, after that, I can't view anymore new profiles, unless I pay to view more.....that sucks!!! It’s funny how whatever you click it seem to take you straight to the subscribe page and it can't be return by clicking "back" button, it seem to be stuck in that page forever that is how bad it is.. I think you people should ask for your money back and dump that site for good...I'm sure there are tons of other dating sites which are better and easier to use without any complications. Save the headache really. Cheers

I subscribed for one month only at the special rate of £4.99. I spoke to advisor on the phone, & I had an email confirming there would be no automatic renewal. They have taken my money £44.97 and I’m off the site.

I have a monthly withdraw of 279 crowns from Meetic.com since 2 years ago but didn´t realise that it was from them. I was a member 3 years ago but have cancelled my subscription. I cannot reach Meetic. I get always: wrong e-mail like info. Can somebody help me with this problem thank you?

I did not actually join the paid membership so never met anyone but got lots of hopeless emails from people they thought I would be interested in - which I usually deleted. I joined as I thought I was going to spend some time living in Europe, and joined the Spanish site in 2006 (but never signed up for a paid subscription and forgot all about it). I cannot find a link to remove the profile and my photo which I want off there immediately. I think I will try writing to the head office as emails don’t seem to work. Frustrating.

I am very disappointed that the automatic renewal kicked in even before the expiration date of my Meetic pass. This is ridiculous! I sent emails to meetic@meetic.com but there was no reply. I am going to post my complaints in my profile.

From Singapore

Please ! How can I cancel my membership? Always try try try, but the website says "Oops! This username / account ID or password is incorrect!" BUT I'm there... waz up! My nickname in Meetic.com is Palimaco..... Please! I need help for that... help me to cancel my account.

I put in a profile that they wouldn't let me cancel and tried to contact them repeatedly. They've cancelled my account. That seemed to work.

Try filing a complaint at FTC Complaint Assistant.

I'm having the same problem. Shouldn't there be a way to file a complaint to have the website shut down?

Meetic is full of weirdoes who are very impolite. I just merely said to an English man that he was not courteous and had no education. I was banned from the site three days ago. I do not care for it was just not interesting.

Quote: "These people need to be stopped. Like everyone else here, I looked on their site for a place to contact without success except for the email from a non-member, which they tell you, is not a priority! Guess I'll call my bank first thing in the morning."

Unfortunately that isn't enough. My credit card company has just informed me that even if I cancel my card I will still be liable for any charges applied to it as a result of subscriptions I have entered into. Therefore it is my responsibility to ensure that any such subscriptions are cancelled.

I have cancelled my subscription using the option on the site, but have little faith in that, so have also requested a written confirmation from them.

Please could you tell me how to unsubscribe to meetic. I am not paying anything but have searched the site on how to unsubscribe and cant find anything. HELP I can't find an email address for them either.

Yes, Me too. I can't cancel my membership nor even ask them why/when my photos will be posted. Who has successfully contacted them via email? Thanks in advance.

Steven