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  1. Rating 1Rating 1Rating 1Rating 1Rating 1 PARSHIP October 5th, 2010 at 06:23 AM By Anon | UK | #1
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    PARSHIP

    I took out a 3 months subscription and realised in a day or so that I had made a mistake and used it little thereafter. 2 weeks ago I received an email from Parship saying my profile was suspended because I hadn't used it for 8 weeks. So based on this, I assumed my account was closed and I could put it all down to a bad choice and never thought any more about it. However they deducted another 3 months from my CC last week even though THEY suspended my account because of inactivity a week earlier.

    Despite many letters and calls to their office they insisted the payment they took was valid and that I had to cancel the subscription myself even though THEY had suspended my profile through inactivity. They offered me a 30% goodwill gesture as if it were my fault. I refused. I contacted my bank and they refunded my payment pending evidence from both sides. I will of course show them the "your account is suspended" email from Parship, so am confident of winning.

    Avoid this company at all costs! People like this give the Internet a bad name. We can put poor websites down to our poor choice for using them, but there's no excusing immoral and unethical billing practices be the site great, or as in this case, POOR.

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