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DatingDirect.com - Dating Site Review
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DatingDirect.com
One of the largest and most popular personals sites in the United Kingdom. Millions of UK women and men are registered on this site, and are looking for love, romance and to make new friends.
Number of Members: 4,000,000
Cost: From $24.99
Regions Covered: United Kingdom
Online Since: 1999
Category : Popular
URL : datingdirect.com
DatingDirect.com
Although DatingDirect is open to international members, its roots are in the United Kingdom, where it enjoys the status of one of the largest national dating services. They boast over 4 million active members. The site is very easy to navigate. Simply input which country you are in, who you are looking for and where, and your matches will appear. You can also specify your postal code if you want to find somebody who's reasonably close and not living the other side of the country. Profiles have pictures of a good size! No magnifying glass required. The picture is on the same page as the profile, with all of the details spelled-out underneath. You'll need to sign-up if you want to contact someone.
The profile details include occupation, smoking, drinking and eating habits as well as physical traits. There is a brief portion where they can comment, describe themselves further or explain who and what they are looking for. Many members don't specify exactly what type of person they are looking for, so you will probably see many people who don't seem very fussy who they meet! A table at the bottom points to what type of relationship they are looking for, what age and status of a potential mate. Relationships can be straight, gay or lesbian in nature. No adult content is allowed on the site, and all content is moderated before being published online.
A free basic membership is available, as well as a Premier membership for a monthly fee. Premier memberships have access to all of the contact features, whereas free memberships do not. You are able to browse the profiles and view pictures before you create a profile. Over three million member profiles worldwide listed and with pictures. Other popular UK dating services include MySingleFriend.com and Chatagogo, though both of these sites have fewer members to choose from.
DatingDirect was taken over early in 2007 by Meetic.com, and since that time there has been a number of negative comments about the changes (see below), particularly that contact forms and online support are not available on the site (or at least are not easily accessible), and that there does not appear to be a way of removing your profile and canceling subscription payments once you are registered.
34 Member Comments
Average Member Rating
danni
June 26th, 2007 at 05:10 AM
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I think that DatingDirect.com might have more members subscribe if they can have access to a customer service. There is no contact on the site and when I have gone to FAQs to contact them that way, I discovered that you first have to subscribe.
Since I am having trouble paying a subscription and wanted to know if it is possible to take card payments over the phone as I have used this payment method with another dating site.
Dan
June 28th, 2007 at 03:26 AM
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How on earth does one terminate being a member on DatingDirect? This is not good. They should have a simple un subscribe button. One can't email them either.
Isobel
June 30th, 2007 at 01:48 PM
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It is pretty much impossible to find out how to contact them if there is a problem. The premier plus service also isnt what they advertise.
Stuart
July 12th, 2007 at 03:33 AM
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I wanted to sign up for 1 month. I decided to pay with Paypal. At no point in the procedure was I given the choice of 1,3 or 6 months and I unwittingly ended up paying for 6 months. I could not contact them as there is no email. I wrote a letter to the one address on the site - no response. I contacted Paypal to stop any further payments - OK no problem there. I have just received an email from DD saying that as I have stopped future payments, they have closed my account! This is after 1 week of a supposedly 6 month contract!!! I'm finding it very hard to retain my composure, I understand fully why there are no contact details. Do not use this website, they want your money and care about nothing else. it is a scam.
Dating Direct
July 12th, 2007 at 04:23 PM
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Since the site has moved over to the new look I can't put in my personal details correctly, as far as height goes it is still giving the old option (i.e. 5ft5 - 5ft8) which is what I fall into (I'm actually 5ft7) but a woman recently asked me if I'm 5ft4 and told me that is the height my profile is saying and I have no way to change it. This is seriously having an affect on the amount of emails I'm getting and there is nothing I can do about it as there is no way to contact them. With a website a complex as DD it is obvious there are going to be problems and what good is it when there is no customer service email at all. Very frustrated and upset with this terrible service. I would avoid DD if I were somebody considering joining.
Tom
July 17th, 2007 at 09:10 AM
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I agree with all of the above comments! There are a substantial number of negative comments about Dating Direct on other review sites. All of the comments are since Dating Direct "revamped" the site in June 2007
The site has no "contact us" option although the T&C's say there is. There is no option to cancel membership and withdraw your profile. A considerable number of the people I have looked at have not visited the site in excess of 3 months. Some have stated their age in their written profile but the system auto updates people's ages.....many are from 3 years ago. I am having huge difficulties in cancelling the auto-renew and will probably have to cancel my credit card to avoid further payments being made. This is a problem I have read about on other review sites of Dating Direct.
The search options do not work accurately, I have discovered people by modifying my options who should have appeared in other searchs. When writing emails to people the site does not always accept keystrokes and it takes ages to write an email. The keys often have to be pressed 5,6,7 times before the letter appears on the screen.
I would STRONGLY urge anyone considering joining Dating Direct to look elsewhere.
Duncan
July 20th, 2007 at 12:08 PM
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Was once an excellent site. Now steer well clear. You cannot leave once joined. You cannot contact them.
Dicky
July 21st, 2007 at 01:53 PM
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For everyone who wants to delete their account, here's how!
Log into your account and then paste this link into your browser
http://www.datingdirect.com/myaccount/myunsubscription.php
Hope that has helped you out!
Emma
July 26th, 2007 at 02:08 PM
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Thank you so much Dicky, someone just registered an account using my email address and as there's no way of contacting anyone to rectify or report it to, I've been searching for a way to delete the account.
You're a star!
Colin
June 23rd, 2007 at 10:46 AMSince the change over of the site to the new better facility I have lost all ability to search. It says that there are no matches yet I have tried to search with an extensive match and with an open match setting. If this is improving the service then I think I need to change. It also says that you can contact them but there is no link, so how do I tell them of the problem?